Monique, You're the one I talked to when I was looking into the shredder. You might remember a guy who asked one heck of a lot of questions about it a month or so ago. Just want to say thank you for all your help, and we couldn't be happier with the investment. My wife has trouble using her hands, couldn't use the hand shredder, and now she can make cigarettes without my help. I sure appreciate all of the information you gave me to help me make my decision.